Responding to COVID-19

Responding to COVID-19

Dedicating our internal staff, Epic consultants and internal partners to support you 24×7.

Contineo Health recognizes the historic struggle against the Coronavirus / COVID-19 pandemic and is committed to aid in this fight. Regardless the need facing healthcare organizations, Contineo is prepared to play a supporting role to help free up clinicians’ time, support overburdened technical or manned systems and processes, and creatively address challenges none of us faced just a few short weeks ago.

We are here 24×7

To that end, our staff is prepared to answer the call 24 hours a day, 7 days a week to leverage or reconfigure our existing team to partner with you. Some considerations, many of which can be launched within one business day, include:

    • Established Dayton, OH based, Remote Service Desk providing On-Demand EHR and Technical Services
    • 24×7 support availability with trained healthcare professionals in a support capacity
    • Ability to provide overflow support to your existing COVID-19 triage and telehealth workflows
    • Virtual Platform for training Physicians, Nurses and other healthcare workers
    • Certified Epic MyChart expertise to integrate eCheckin, Video Visits, and COVID-19 Screening Tests


Virtual Triage Platform to Address Coronavirus / COVID-19

Contineo has collaborated with MyDoc (UST Global ecosystem partner) to operationalize our COVID-19 Clinical Online Chat + Video Triage Platform for US Provider Systems. This Virtual Triage Platform can be implemented quickly and includes a simple and effective process, saving you time and freeing vital resources, while continuing to service your care population in an efficient and meaningful way.

    • Simple, user friendly, mobile and online process
    • CDC compliant triage chatbot, integrated for patient onboarding
    • Secure communication and compliant video visits
    • Rapid onboarding and intelligent rostering of medical teams
    • Remote Monitoring of high-risk patients in isolation
    • Scheduling and Claims integrations with existing EHR (based on Medicare regulations)

Author: Contineo Health

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